Subscription Policy
At Nura Essentials, we offer a subscription service designed to provide you with continuous access to our premium products at your convenience. Please read the following terms and conditions regarding our subscription service.
Subscription Terms
By subscribing to our service, you agree to receive recurring deliveries of your chosen products at the interval you selected. The subscription will continue until you decide to modify, pause, or cancel it, in accordance with the terms outlined below.
- Cancelling a Subscription: You may cancel your subscription at any time by logging into your account or contacting our customer service team. Cancellations must be made prior to the next billing cycle to avoid being charged for the next shipment. Once cancelled, you will no longer receive future deliveries, but you will retain access to any products already delivered.
- Modifying Your Subscription: You may modify your subscription at any time, including changing the product, quantity, or delivery frequency. Modifications can be made by logging into your account or contacting our customer service team. Any changes will take effect from your next billing cycle.
- Pausing or Skipping a Subscription: If you prefer not to receive a delivery for a particular billing cycle, you may pause or skip your subscription. This can be done by accessing your account or reaching out to our customer service team. Pausing or skipping can only be done before the next shipment is processed.
- Billing and Payments: Subscriptions will be billed on a recurring basis according to the selected frequency. Payments are automatically processed on your chosen payment method at the start of each billing cycle. If there are any issues with processing your payment, we will notify you to update your payment information.
- Refunds for Subscriptions: We do not offer refunds for orders that have been processed or shipped. However, if you experience any issues with your subscription or products, please contact our customer service team, and we will work with you to resolve the matter.
- Account Responsibility: You are responsible for managing your subscription account and ensuring that all information, including payment details and delivery preferences, is up to date. Any failure to do so may result in disruptions to your subscription service.
By subscribing to Nura Essentials, you acknowledge and agree to the terms outlined in this policy. We are committed to providing you with a smooth and enjoyable subscription experience.